Privacy Policy
At Envoro, your privacy matters to us. We are dedicated to protecting your personal information and maintaining complete transparency about how your data is collected, used, and protected. This Privacy Policy clearly explains how your information is handled when you shop with us, browse our website, or contact our support team.
Information We Collect:
When you interact with Envoro, we may collect the following types of information:
- Personal Information: Your name, email address, phone number, billing address, and shipping address.
- Payment Information: All payments are processed securely through trusted third-party gateways. Envoro does not store sensitive payment details such as full card numbers or CVV codes.
- Order Information: Details of the products you purchase, your order history, and transaction records.
- Technical Information: Your IP address, browser type, device details, and website usage data collected through cookies and analytics tools.
How We Use Your Information:
We use the collected information for the following purposes:
- To process and deliver your orders efficiently.
- To provide customer support and respond to your questions.
- To send important notifications related to orders, returns, or refunds.
- To improve our website, services, and overall shopping experience.
- To prevent fraud, unauthorized activity, and security issues.
- To meet legal requirements and enforce our policies.
Sharing of Information:
Envoro does not sell, rent, or trade customer personal information to third parties. We only share data in the following situations:
- Service Providers: With trusted partners who handle payment processing, shipping, order tracking, and website hosting.
- Legal Requirements: When disclosure is required by law, government authorities, or legal procedures.
- Business Transfers: If Envoro is involved in a merger, acquisition, or business transfer, customer data may be transferred responsibly.
All third-party partners are required to protect your information and maintain full confidentiality.
Cookies & Tracking:
Our website uses cookies and similar technologies to improve website performance and user experience. Cookies help to:
- Remember your preferences such as language and shopping cart items.
- Analyze website traffic and visitor behavior using analytics tools.
- Offer a more smooth and personalized shopping experience.
You can control or disable cookies through your browser settings. Please note that disabling cookies may affect some website features.
Payment Information Security:
All payments are handled through secure third-party gateways with SSL encryption. Envoro does not store or access sensitive payment details like full card numbers or CVV codes. Additional verification may be required as part of fraud prevention before approving certain orders.
Data Retention:
Personal information related to orders is kept only for as long as required to complete transactions, meet legal obligations, and resolve any disputes.
Customer accounts may be removed upon request, and related data will be deleted unless the law requires us to retain it.
Your Rights:
Customers have the right to:
- Access the personal information we hold about them.
- Request corrections or updates to their information.
- Request deletion of their personal data, subject to legal requirements.
- Unsubscribe from marketing communications at any time.
Children’s Privacy:
Envoro does not knowingly collect or process personal data from children under the age of 13.
If we discover that such data has been collected, it will be deleted immediately.
Policy Updates:
This Privacy Policy may be updated from time to time to reflect changes in our services, business operations, or legal requirements.
The most recent version will always be available on our website, and customers are encouraged to review it regularly.